Shaping the Future

PILOTFISH PRIVACY POLICY

General

The protection of your personal data is important to us. With this Privacy Policy we aim to provide you clear and transparent information on how your data is processed within our organization.

We do our best to guarantee your privacy and therefore carefully process your personal data. Pilotfish has implemented the applicable regulations and procedures, including the General Data Protection Regulation (GDPR). As a result of this, we in all cases:

  • process your personal data in accordance with the purpose for which they were provided. These purposes and corresponding personal data are described in this Privacy Policy;
  • process only the minimum personal data that is required for the specific purpose;
  • will explicitly ask for your consent to process your personal data
  • have taken adequate technical and operational measurements to secure the protection of your personal data
  • will not provide your personal data to third parties, unless this is necessary to execute the purpose for which the data was provided
  • are aware of your rights regarding the protection of your personal data, will outline them to you and will respect these rights.

Pilotfish is responsible for the processing of your personal data. Should you have any questions regarding our Privacy Policy or any other subject related to this matter, please feel free to contact us at privacy@pilotfish.eu.

Cookies

To facilitate the use of our website, we are using “cookies”. Cookies are small text files temporarily stored on your computer by your browser that are necessary for using our website. Cookies do not contain any personal information about you and cannot be used to identify an individual user.

Types of cookies

First Party Cookies
These are set by the website you are visiting and they can only be read by that site.

Third Party Cookies
These are set by other organisations that we use for different services. For example, we use external analytics services and these suppliers set cookies on our behalf in order to report what’s popular and what’s not. The website you are visiting may also contain content embedded from, for example, YouTube and these sites may set their own cookies.

Cookies on this website

Cookie Description Duration Type
_ga This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. 2 years Analytics
_gid This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form. 1 day Analytics
_gat This cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites. 1 minute Performance

Click here for an overview of privacy at Google.

How to control cookies

All modern browsers allow you to control and/or delete cookies as you wish. If you wish to disable the use of cookies by our site and/or other websites or if you wish to delete already placed cookies, we recommend that you follow the following guidelines depending on your browser. For details, you may visit aboutcookies.org which contains comprehensive information on how to change cookie settings on a wide variety of browsers.

Please be aware that restricting cookies may impact on the functionality of our website.

Processing of personal data

Below is outlined per category for what purpose your personal data is processed, what data is processed, how it was obtained and for how long it will be safely processed. 

Customers or suppliers

Personal data of customers or suppliers are processed by Pilotfish for the following purpose:

  • administrative processing
  • communication on project assignment and/or invitation
  • execution of an assignment or placing an order

Base of this personal data is the signed quotation or confirmation order.

For the above-mentioned purpose, Pilotfish can request the following personal data: name details, job title, company name, company full address, company VAT identification number, telephone number, email address, social media contact details and other communication software contact details.

Your personal data will be processed to serve the above-mentioned purposes for the duration of the term of the agreement; thereafter only for the financial records for a maximum period of 7 years.

Newsletter subscribers

Personal data of subscribers to our newsletters are processed by Pilotfish for the purpose of providing information to the subscriber by means of news topics.

Base of this personal data is your subscription to the newsletter.

For the above-mentioned purpose, Pilotfish can request the following personal data: email address.

Your personal data will be processed to serve the above-mentioned purposes for the duration of your subscription to the newsletter.

Prospects

Personal data of prospects are processed by Pilotfish for the purpose of providing information by means of news topics and/or direct communication.

Base of this personal data is your verbal approval, your business card provided to us and/or connection via LinkedIn or XING.

For the above-mentioned purpose, Pilotfish can request the following personal data: name details, job title, company name, email address, social media contact details and other communication software contact details.

Your personal data will be processed to serve the above-mentioned purposes for the duration of the period you are considered to be a prospect.

Persons participating in user tests

Personal data of persons participating in user tests are processed by Pilotfish for the purpose of executing the user test as outlined.

Base of this personal data is the user test agreement.

For the above-mentioned purpose, Pilotfish can request the following personal data: name details, full address, telephone number, email address, date of birth and any other user test specific information described in the user test agreement.

Your personal data will be processed to serve the above-mentioned purposes for the duration of the project related to the user test.

Transfer of personal data to third parties

The personal data provided to us can be made available to third parties only if it serves the purpose the personal data was obtained for, as described previously.

We make use of third parties to:

  • carry out the accounting
  • carry out (maintenance of) internet-related activities
  • carry out the sending of newsletters and invitations
  • carry out data storage

Such data is never provided, unless a Data Processing Agreement (DPA) is in place. In such a DPA, strict terms are agreed to secure the safe processing and/or storage of your personal data. Furthermore, we will not provide your personal data to third parties unless so required and permitted by law. This could be the case, for example, during a police investigation. With your written approval, we are also allowed to share your personal data with third parties.

Within the European Union

We do not provide personal data to third parties based outside the EU.

Minors

We only process personal data of minors (persons under the age of 16 years) when written permission has been obtained from the parent, caregiver or legal representative.

Retention period

Pilotfish does not store personal data longer than necessary for the purpose for which the data was provided or as required by law.

 Security

We have taken appropriate technical and organizational measures to protect your personal data against unlawful processing, including, for example, the following measures:

  • All persons who have access to your data on our behalf are obliged to maintain confidentiality.
  • We use a username and password policy on all our systems.
  • We pseudonymize and apply encryption of personal data if there is reason to do so.
  • We generate back-ups of personal data to recover these in case of physical or technical incidents.
  • We test and evaluate our measures on a regular basis.
  • Our employees have been informed about the importance of the protection of personal data.

Rights concerning your data 

You have the right to inspect, amend or delete personal data we have received from you. In addition, you may also object to the processing of your personal data (or of part thereof) by us or by one of our data processors. You have the right to have the data you have provided transferred to you or to another party directly by order of you. We may ask you for identification before we can comply with the aforementioned requests.

In case we process your personal data on the basis of permission granted by you, you will always have the right to withdraw this consent.

Complaints 

If you have a complaint about the processing of your personal data, we kindly ask you to contact us directly to solve the issue. In case it is not possible to come to a satisfactory solution for both parties, you have the right to file a complaint with the Dutch Data Protection Authority (the supervisory agency in the field of privacy protection).

Questions

In case of any questions or comments relating to our Privacy Policy, please contact us!

Contact

Pilotfish Holding BV

The Data Protection Officer

Looiersgracht 50, 1016 VT  Amsterdam, The Netherlands

Email: privacy@pilotfish.eu

IMPRINT

Pilotfish Netherlands BV
Looiersgracht 50
1017 VT Amsterdam
The Netherlands

t +31 20 4706111
f +31 20 4706112
info.nl@pilotfish.eu

Pilotfish GmbH Berlin
Märkisches Ufer 22
10179 Berlin
Germany

t +49 30 343 99 211
f +49 30 343 90 378
info.ber@pilotfish.eu

Pilotfish Inc.
3F-2, No. 88, Zhouzi St.,
NeiHu, Taipei
Taiwan

t +886 2 2659 1226
f +886 2 2659 8524
info.inc@pilotfish.eu

LEGAL NOTICE

The following are terms of a legal agreement between you and PILOTFISH . By accessing, browsing and/or using this site (“Site”), you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, do not use this Site. PILOTFISH makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is prohibited. Those who choose to access this do so on their own initiative and are responsible for compliance with applicable local laws.

Use Restrictions

The copyright in all material provided on this Site is held by PILOTFISH or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of PILOTFISH or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this Site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. You also may not, without PILOTFISH’ permission, “mirror” any material contained on this Site on any other server. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Limitation of Liability

Under no circumstances, including, but not limited to, negligence, shall PILOTFISH be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if PILOTFISH or a PILOTFISH authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Links

For the convenience of users of this Site, one or more links to other Internet Web sites may appear from time to time. The Internet Web sites to which links are provided in this Site are not under the control of PILOTFISH. PILOTFISH assumes no responsibility for the contents of any non-PILOTFISH-linked Internet Web site, or for any potential damage arising out of or in connection with the use of any such link. In addition, the existence of a link between this Site and any other Internet Web site is not and shall not be understood to be an endorsement by PILOTFISH of the owner or proprietor of the linked Internet Web site, nor an endorsement of PILOTFISH by the owner or proprietor of such linked Web site. Webmaster For site comments please contact our webmaster.