With 20+ years of experience, we can help your business
step into the future and materialise its vision.
Medical
Our product development expertise combined with our ISO13485-based processes allows us to deliver safe and innovative solutions.
Professional
Our industrial solutions leverage the human connection with the user, powered by cutting-edge technology and dynamic strategy.
Lifestyle
Our solutions integrate POC, innovation, IoT, and UX design to help you create a connected experience that drives growth.
Product DNA
The purpose of the DNA phase is to understand the user, market, and technology, and clearly outline the product definition document (PD). We also conduct qualitative user research through user observations and interviews and then develop personas and user cases. Together, the PD and user-based research result in the initial product concept ideas.
Proof of concept
In the POC phase, we develop the working principles and test them. All critical and unknown aspects of the product have to be understood and problems must be solved before moving onto the next phase.
Design Strategy
The Pilotfish team will help you to literally dream out loud what kind of product it will become, who will benefit from it and in what way it will create value for your end users and for your own business. Together we will create a realistic roadmap.
Innovation Managment
We advise our clients on the best possible production strategy in order to minimise the time to market and increase the return of investment (ROI). There are many parties involved when it comes to hardware development, but we manage all partners and make sure that the timeline is respected and deadlines are met.
User Research
We dive into the world of our clients to reach the same level of expertise and get an understanding of user needs, behaviours and motivations through qualitative and quantitative tools.
Branding
This is where we shape your brand, from the core values to the visual identity. We help you to stand out from the competition, build your story and make sure you’re unique through impactful logo, fonts, website and other brand assets.
Manufacturing Management
With 20 years of experience developing products in Taiwan and China, we have established a truly impressive network of trusted partners. Through our multi-step development process, we’ll understand your product needs and when required, we will source the necessary parts, subassemblies and/or vendors.
Industrial Design
Our team will design your product’s appearance and user interaction to ensure the product is ergonomically friendly and visually appealing.. By working hand in hand with engineers and production managers, we design the product to minimise risks and costs that may occur during the production phase.
Engineering
Our team of engineers design the encasement and all details for production and assembly. The engineering work is tested with working prototypes and the final deliverables are 3D files and supporting documents ready to start tooling. Pilotfish can also manage the development of the electronics with the support of our partners in Taiwan.
TOoling & Production
Pilotfish oversees all tool design and quality control of the tool production. We diligently work with trial samples until we reach the golden sample – the perfect set of finished parts. During the pilot run, small batches are made for testing, marketing and CE/FCC certification. After the pilot run, Pilotfish manages the production of the finished, ready-to-sell product.
Compliance
It is critical to understand all industry standards your product will have to comply with. Pilotfish will guide you in the process of successful market access by ensuring your product is compliant with country-specific requirements and standards (CE, FCC, IC, MIC, ANATEL etc). We assist you in compliance testing (Wireless, EMC, Safety Testing), inspection and product certification.
Final Assembly
Designing parts for efficient product assembly is a crucial, so we ensure that your product is designed with the minimum number of steps on the assembly line to be cost and time efficient. Pilotfish can design the quality control (QC) process and all necessary test jigs, or we can support our clients to do their own QC.
Product DNA
The purpose of the DNA phase is to understand the user, market, and technology, and clearly outline the product definition document (PD). We also conduct qualitative user research through user observations and interviews and then develop personas and user cases. Together, the PD and user-based research result in the initial product concept ideas.
User Research
We dive into the world of our clients to reach the same level of expertise and get an understanding of user needs, behaviours and motivations through qualitative and quantitative tools.
Information Design
Our team of experts will design interfaces that delight and empower your users, bringing your products to life.
User Interaction
Our team of experts will design interfaces that delight and empower your users, bringing your products to life.
Visual Design
From user research to interview and personas; we observe and dive into the project’s stakeholders to understand their customer journey. We address both positive feedback and pain points to make sure they feel something different.
Front End Development
This is the final stage of the process. Through different programming language, we implement our visual design and interactions into data.
Let’s begin your journey
Are you looking for an experienced partner to guide you through the struggles of product development? Let’s see how far we can push your concept during a workshop, or you can get in touch to discuss a partnership for the complete product development.
Product Specification Workshop
Duration: 8 hours
This intense workshop is perfect for kicking off a new and exciting project. Join the Pilotfish team to develop your project’s DNA, discuss its core essence and discover the profile of an ideal user. Based on user needs, available markets, and potential technologies, we will establish the starting point and provide guidance for your project’s direction.
Schedule your workshop now
Formative Usability Evaluation Sprint
Duration: 4 days
Work together with the Pilotfish team to accelerate your idea. Over the course of four days, we will work intensively on formulating your product’s DNA and make sure that when you leave our office you have an amazing product idea and a realistic development plan.
Get in touch to start your sprint
Concept to Manufacturing
Duration: 6+ months
Let us make product development easy for you. Concentrate on your company’s area of expertise, while we take care of the hardware and UI/UX development and manufacturing. Our offer is fully customisable, depending on the core expertise of your team and the stage of your development.
Speak to our experts